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Privacy Policy

Last updated: June 17, 2026

⚠️ Draft. This document is an initial draft pending review by legal counsel specialized in personal-data protection in Chile. For formal legal queries, contact contacto@zettavision.cl.

1. Data controller

Zettavision SpA, a Chilean technology and software company (Tax ID 76.487.117-0).

  • Email: contacto@zettavision.cl
  • Address: Santiago, Chile

2. Personal data we collect

When you complete the contact form at /en/contacto we collect:

  • Name — to personalize our reply
  • Email — to reply to you
  • Message — the content of your enquiry

For each submission we also record:

  • IP address — anti-spam and abuse prevention
  • Browser user-agent — technical diagnostics
  • Timestamp — anti-spam (time-trap)

3. Purpose of processing

Data is used exclusively to:

  • Reply to your enquiry
  • Coordinate meetings or demos of our products
  • Keep a minimal record of commercial interactions

We do not sell, rent or share your data with third parties except processors strictly necessary to operate the service (see section 5).

4. Legal basis

Law No. 19.628 on the Protection of Private Life (Chile). Submitting the form constitutes express consent to the processing described here.

5. Third-party processors and tools

  • Resend (transactional email) — receives the form content to deliver it to contacto@zettavision.cl. Resend policy.
  • Vercel (hosting + analytics) — records basic pageview and Web Vitals events with no personally identifiable information. Vercel policy.

6. Retention

  • Messages received via the form are kept for up to 24 months from the last contact, to maintain a commercial history.
  • Technical logs (IP, user-agent) are kept for up to 90 days from submission.
  • If you request deletion (section 7), data is destroyed within 15 business days.

7. ARCO rights

Under Law 19.628 you may exercise rights of Access, Rectification, Cancellation and Opposition over your personal data. To do so:

  1. Email contacto@zettavision.cl with the subject "ARCO request".
  2. State the right you are exercising and the affected data.
  3. Attach an ID or other document proving your identity (for verification only; not retained).

We will respond within 15 calendar days.

8. Cookies and similar technologies

The site uses browser localStorage exclusively to remember your theme preference (light/dark). We do not use advertising or third-party tracking cookies.

9. Security

  • Enforced HTTPS with HSTS preload.
  • Email-service API keys never exposed on the client.
  • Rate limit + honeypot anti-spam on the form.
  • HTTP security headers (Content-Security-Policy, X-Frame-Options, Cross-Origin-Opener-Policy, among others).

10. Changes

This policy may be updated. The last-updated date appears at the top of the document. Substantial changes will be communicated at least 15 days in advance to anyone who contacted us in the last year.

11. Contact

For questions about this policy or your personal data: contacto@zettavision.cl.

Looking for the terms of use? Read them here.

Chilean technology company. Barcode traceability and supply-chain automation platforms.

contact · contacto@zettavision.cl
region · Santiago · Chile
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